Lucky Bull Casino Terms of Use
This Terms and Conditions page sets out the rules that govern your use of Lucky Bull. It explains our relationship with you as a player, what we expect from account holders, and how we manage activity on the platform. By registering or using our services you agree to these terms, applicable policies, and any updates we publish from time to time.
Account responsibilities
You are responsible for maintaining the confidentiality of your account details, including your username and password. Do not share access with others. You must provide accurate, current information when registering and keep those details up to date. We may require identity and address verification before permitting withdrawals or other account actions. If you suspect unauthorised access, contact our support team immediately.
Eligibility requirements
To use our services you must be at least 18 years of age and able to enter a legally enforceable agreement in your jurisdiction. Only one account is permitted per person, household, device, or IP address unless we expressly agree otherwise. Residents of certain jurisdictions may be restricted from registering or using specific payment methods; it is your responsibility to ensure that use of Lucky Bull is lawful where you live.
Acceptable platform use
Use Lucky Bull for lawful, personal entertainment only. Prohibited activity includes fraud, money laundering, bonus abuse, creation of multiple accounts to bypass limits, use of automation or bots, or behaviour that violates applicable laws. We monitor activity and may suspend or close accounts where we reasonably suspect a breach of these rules. Any winnings obtained through prohibited means may be voided.
General bonus and promotion rules
Promotions are subject to specific terms published with each offer. General rules include eligibility requirements, wagering contribution differences by game type, maximum bet limits while wagering with bonus funds, and time limits for using bonus balances and free spins. We reserve the right to modify or withdraw promotions and to refuse bonus offers where we suspect misuse. If you request a withdrawal before completing wagering requirements, any active bonus and associated winnings may be forfeited.
Deposits and withdrawals
We accept a range of payment methods appropriate to Canadian players. Deposits are usually available immediately for play; withdrawals require verification and may be subject to processing checks. We may set limits on deposits, wagers, and withdrawals and apply hold periods where required for compliance or security reasons. You must complete KYC checks when requested. Pending verification, we may delay, refuse, or reverse transactions in accordance with these terms.
Dispute resolution
If you have a concern about your account, a game result, or a transaction, please contact support so we can review the matter. We investigate disputes in good faith and aim to resolve them promptly. If we cannot reach agreement, we will explain the available escalation routes, including any independent dispute resolution service that may apply, subject to your local regulatory options.
Updates to terms and conditions
We may amend these Terms and Conditions at any time. Material changes will be published on the site and, where practicable, notified to account holders. Continued use of Lucky Bull after changes are published constitutes acceptance of the updated terms. For questions about these terms please contact [email protected].